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|Guest •||May 08, 2017|
our families new disneyland get away hotel.
people at front desk very friendly and helpful. room was very clean beds very comfortable.great breakfast with many choices and the staff working the breakfast room were very friendly and helpful.also parking here was very easy. my family and i will stay here again the next time we visit disneyland. thank you all for a wonderful time. also the gentleman working the concierge desk sunday april 30th was very friendly and helpful.
|Guest •||May 30, 2017|
Our Go to Disneyland Hotel
We stay at Desert Palms every year! We love this hotel - it is always very clean and the staff from the front desk, the maintenance staff, breakfast room staff, and housekeeping staff are ALL very friendly. We like the underground parking and the closeness to Disneyland as well. We have stayed here for the last several years of going to Disneyland and I tell everyone to check it out when they are going.
|Guest •||July 12, 2017|
Upon arrival we found the rooms to be very clean and well prepared. during our stay we encountered an issue that was discovered when we returned home. however, i have never met a more professional and Accommodating general Manager and staff. our issues were addressed by all in a very professional manner. the GM personally called me and addressed our concerns. his concern and willingness to ensure our issues were addressed was commendable. customer service means a lot, it was truly a pleasure dealing with all the management staff. the gM was very accommodating, the location to disneyland was fabulous, the hotel was very clean, and once again the staff were fantastic. In today's world where Customer Service seems to be a thing of the past, the GM and his staff have given new hope to true customer service. Thank you from myself and family
|Guest •||November 11, 2019|
The experience was great because of the room service and the attention we received when needed. The food was great too.