Vacation & Hotel Reviews Anaheim CA

I really enjoyed our stay. The one critique I have is that the rooms are poorly insulated. Sometimes my family would wake up at midnight to people coming back from Disneyland. Other than that though we had a great stay!

God I hope management reads this Short version: Karina, Itzel and Alex at the front desk deserve some serious raises. Service is genuinely the best in town. That’s not hyperbole I literally interacted with almost every hotel in town and those three single-handedly saved my trip, my marriage, and my faith in humanity. Long version: If I could give the service 1000 stars I would. Had a room booked in a different hotel(which will remain nameless until I figure out how slander law works?), found a rat in it, and ended up stranded at the start of my 3 day trip for my fiancés birthday. in a city miles away from home Spent an hour and a half calling EVERYWHERE in the area looking for a room, and sure rooms were available but the prices were essentially my first born child. And the ATTITUDES. People were surprisingly spicy about the inconvenience of me seeking a room from a place that’s literally just rooms. Eventually we ended up at the desert palms, where the three saints listed above listened to my little predicament and helped me in a level I’ve genuinely never experienced outside of family. Got me and my wife a room, without requiring a blood donation and my left kidney, Karina even set up a little elephant towel thing. I’ll be coming back here everytime I come. It’s not gonna be for the amenities or the quality(both of which are absolutely worth mentioning as top tier) it’s going to be because the service these three provided was so kind and genuine, I don’t think I can go back to the dead eyes and passive aggression. The kindness of strangers goes a long way with me, and feeling like the place I’m staying actually cares means all the difference. SERIOUSLY pay them more. They deserve it

Great option for visiting Disneyland. The on-site restaurant isn't great but the hotel is good. We got a big room and it worked out well for us. We come every year and it was our first time at this hotel.

I really like staying here. They only have one working elevator, though....and it's becoming an issue. The rooms are always cleah, though and the overall ammenities are great.